Marks AUTOMOTIVE

+1.508-528-3701

505 East Central St Franklin MA 02038 US

why choose us

    Mark's Automotive is a full-service preventive maintenance and auto repair center. We service and repair all foreign and domestic cars, trucks, and SUV's. Bring in your foreign and domestic auto, SUV, or pickup today with complete confidence that your auto will be serviced or repaired correctly the first time. Worried about the factory warranty on your new car? Don't be! We have the staff, skills, training, and equipment necessary to perform all required maintenance on your new vehicle while maintaining your warranty. We are the preferred alternative to the dealership for all scheduled maintenance of your personal car or truck, as well as your fleet vehicle.Phone: 508-528-3701
Email: marksautomotive12@gmail.com

our

missioN

and it shows. Our first-time customers continually become our long term customers time and time again, choosing us for all their auto needs.

 

We’re committed to auto repair and to serving you with quality and value. Bring your car in today for an inspection, and see what our commitment to quality is all about! We may not be related, but you’ll feel like we’re family.

long-term

business

We’re committed to providing you with the highest level of service, so you’ll always choose us for your maintenance and repair needs. 

 

For most people, auto maintenance and repair is not fun or convenient. So, we want make the process as easy and enjoyable as possible for you. We genuinely care about your car and your experience, 

Automotive Repair Services in Franklin

To perform high-quality repair service at a fair and just price.
To use only proven merchandise of high quality distributed by reputable firms.
To employ the best skilled technicians obtainable.
To furnish an itemized invoice for fairly priced parts and services that clearly identifies any used or remanufactured parts. Replaced parts may be inspected upon request.
To have a sense of personal obligation to each customer.
To promote good will between the motorist and members of the association.
To recommend corrective and maintenance services, explaining to the customer which of these are required to correct existing problems and which are for preventive maintenance.
To offer the customer a price estimate for work to be performed.
To furnish or post copies of any warranties covering parts or services.
To obtain prior authorization for all work done, in writing, or by other means satisfactory to the customer.
To notify the customer if appointments or completion promises cannot be kept.
To maintain customer service records for one year or more.
To exercise reasonable care for the customer’s property while in our possession.
To maintain a system for fair settlement of customer’s complaints.
To cooperate with established consumer complaint mediation activities.
To uphold the high standards of our profession and always seek to correct any and all abuses within the automotive industry.

We want to be the auto maintenance and repair facility you turn to for all your automotive needs.

For the many years we’ve been in business, we have been striving to provide our clients the best quality service possible to gain their full satisfaction. And they’ve shown their appreciation by coming back to us repeatedly.

 

We want nothing more than to keep you and your vehicle safe and on the road. 

Whether you own an import, a domestic, or a high performance exotic car, we’re the place to take your car for scheduled maintenance, extended warranty work, crucial technical repairs, or even a simple oil change.